- Your agreement to the terms and conditions
- Eligible Users to the Website or Purchase an Puffsme Product or Service.
3.1 We attach great importance to the responsible service of e-cigarette products, and want to absolutely ensure that we only sell e-cigarette products to people of legal age (18 years of age or older).3.2 By placing an order, you: (a) acknowledge that it is against the law to sell or supply e-cigarette products to, or obtain e-cigarette products on behalf of, a person under the age of 18 years; and (b) warrant that you are over 18 years of age and are not obtaining e-cigarette products on behalf of a person under the age of 18 years.
- Acceptance or Rejection of an Order
4.1 Puffsme reserves the right to discontinue products or services or change the specifications and prices of products or services without notice to you.4.2 Puffsme will not be able to supply you with our products if you are unable to provide legal documents proving your age.4.3 Puffsme takes reasonable steps to ensure that the data listed on the website is correct and accurately describes and displays the items available on the website. However, when obtaining a product or service, please note that Puffsme does not guarantee that the description of the product or service is accurate, complete, up-to-date or error-free. Unless explicitly stated on the website, Puffsme description or reference to a product or service not owned by Puffsme does not imply an endorsement of the product or a guarantee for Puffsme Notwithstanding the above provisions, if the terms of the automatic update program you accept have a major change, Puffsme will provide you with notice of the major change and information on how to cancel the program.
- Payment Policy
5.1 You agree to pay for all purchase orders you place through the Website.5.2 We currently only accept the PayPal payment method.5.3 If we are unable to successfully process your payment for your Order that is accepted by us, then we may notify you of dishonor and cancel your Order.
- Delivery of Products
6.1 Products will only be delivered to the person who is at the address you have nominated for delivery provided that person is over the age of 18.6.2 For further details regarding our delivery service, including shipping time-frames and areas, please see our Delivery & Shipping page. Please note that delivery time-frames provided are estimates only and may vary (usually due to circumstances beyond our control); we endeavor to deliver orders as close to the estimated time-frame as possible but cannot guarantee this.
- Cancellation Policy
7.1 Orders submitted cannot be cancelled once payment has been made.
- Return Policy
8.1 Puffsme will not accept any product returns and/or will not return any refunds for any purchases made on the Puffsme website. Due to the nature of the products sold through the website for hygiene and health reasons, Puffsme will not accept returns and will not refund new and unused devices.
- Incomplete, damaged, or incorrect orders
9.1 You are also entitled to have a replacement for major failures with goods. Please report damaged, incorrect, or incomplete orders to us within two (2) days after receipt by email to [email protected] puffsme.com Puffsme does not accept returns of and will not issue refunds for new and unused devices.
Puffsme does not repair damaged devices nor does Puffsme provide spare parts for repair.
11.1 You agree that Puffsme may, at any time, revise in its sole discretion to decide to modify the terms and conditions of the website, terminate or suspend its operation of the Website or your use of the Website, without prior notice to you, for any reason. You further agree that Puffsme shall not be liable to you or to any third party for the consequences of such termination, suspension, or revision. In the event of any change to your use of or access to the Website, you agree that the provisions of the Agreement regarding the protection of intellectual property rights and license, indemnification, and disclaimer regarding the information provided on the website, disclaimer of warranties with respect to use of the website, limitation on Puffsme liability, and pre-dispute, mandatory binding arbitration and class action waiver shall survive any such termination, suspension or revision.